Opening Ceremony

Welcome remarks

Mr Saša Janković, Protector of Citizens of the Republic of Serbia

H.E. Amb. Theodor H. Winkler, Director of the Geneva Centre for the Democratic Control of Armed Forces (DCAF)

Mr Dragan Šutanovac, Minister of Defence of the Republic of Serbia

Mr Boris Tadić, President of the Republic of Serbia

Panel 1: External and Internal Complaint Handling Processes

Moderator: Kjell Arne Bratli, Parliamentary Commissioner of the Royal          Norwegian Armed Forces, Norway

Presentations:

• Belgium, Colonel Jacques de Keyser, Complaint manager and Lieutenant Colonel Claude Moerman, Deputy Complaint manager of the Armed Forces

• Bosnia and Herzegovina, Mr Boško Šiljegović, Parliamentary Military Commissioner

• Finland, Mr Raino Marttunen, Principal Legal Adviser at the Office of the Parliamentary Ombudsman

• Ireland, Ms Paulyn Marrinan Quinn, Ombudsman for the Defence Forces

• Montenegro, Mr Šućko Baković, Protector of Human Rights and Freedoms

• Netherlands, Ms Adriana Steheouwer, Deputy National Ombudsman

• Serbia, Lieutenant General Petar Radojčić, Inspector General of the Ministry of Defence

• Slovenia, Ms Zdenka Čebašek – Travnik, Human Rights Ombudsman

• United Kingdom, Dr Susan Atkins, Service Complaints Commissioner for the Armed Forces

Panel 2: Military Unions and Associations

Moderator: Paulyn Marrinan Quinn, Ombudsman for the Defence Forces, Ireland

Presentations:

• European Organisation of Military Associations (EUROMIL), Colonel (ret.) Bernhard Gertz, Vice President of the EUROMIL

• Norway, Captain (Navy, Ret.) Kjell Arne Bratli, Parliamentary Commissioner of the Royal Armed Forces

• Romania, Mr Valer Dorneanu, Deputy People`s Advocate

• Serbia, Brigadier General Sladjan Djordjević, Assistant Minister for Human Resources of Ministry of Defense

• Austria, Mr Paul Kiss, Executive Chairman of the Parliamentary Commission for the Federal Armed Forces

• EUROMIL, Mr Poul Christian Sørensen,  consultant at the Hærens Konstabel- og Korporalforening (HKKF) / EUROMIL

Panel 3: The Role of Ombudsman Institutions in the Protection of Rights of Armed Forces Personnel in Multinational Missions

Moderator: Hans Born, Senior fellow at the Geneva Centre for the       Democratic Control of Armed Forces (DCAF), Switzerland

Presentations:

• Austria, Mr Paul Kiss, Executive Chairman of the Parliamentary Commission for the Federal Armed Forces

• Estonia, Mr Indrek Teder , Chancellor of Justice

• France, Mr Gilles Grollemund, President of the Military Appeals Commission

• Germany, Mr Hellmut Königshaus, the Parliamentary Commissioner for the Armed Forces

• Ireland, Ms Paulyn Marrinan Quinn, Ombudsman for the Defence Forces

• United States of America, Mr Joseph Perez, Chief of Assistance & Investigations at the U.S. European Command

Special addresses and other remarks

Special addresses: Mr Saša Janković, Protector of Citizens of the Republic of Serbia, Chair

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The Initiative to Establish an Ombudsman Institution Website and Handbook (follow up to the Vienna Memorandum 2010), Dr Hans Born, Senior fellow at the Geneva Centre for the Democratic Control of Armed Forces (DCAF)

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​Announcement of the Fourth International Conference of Ombudsman Institutions for the Armed Forces, Mr Pierre Daigle, Ombudsman for the Department of National Defence and the Canadian Forces

Closing ceremony

Conclusions and adoption of the declaration: Mr Saša Janković, Protector of Citizens of the Republic of Serbia